FAQ | Simply Home

FAQ's

Moving

Organizing

"Can you provide an estimate for the cost of my move?"

Kindly give me a call at (214-629-1174) and I'll be able to provide you with an estimate of the number of hours our team will require to pack up your home, as well as an approximate count of the boxes and paper we'll need. Depending on the situation, we may require a zoom call or visit to your home for a more accurate estimate.

"How far in advance do I need to schedule my move?"

While we typically schedule packing services 4-5 days in advance, providing us with ample notice increases the likelihood that we can accommodate your preferred packing date. We recommend booking our packing services at least 2 weekdays before your scheduled moving date.

"What type of packing materials do you use?"

We prioritize utilizing any packing materials that the customer may already have, with a preference for UHAUL boxes and packing paper. We offer free delivery of these products and only charge for the amount of material needed.

“Do you move or only pack?”

Although we do not provide moving services, we are happy to transport the boxes we pack to any designated location within your home or garage. Additionally, we can provide referrals to some of our preferred moving companies upon request

“Are you insured and licensed?”

Yes, we are insured and licensed.

“What forms of payment do you accept?”

We offer multiple payment options including Venmo, Zelle, checks, and cash.

"What areas of my home do you provide organization services for?"

We provide organizing services for various areas of your home, including pantries, kitchen cabinets, closets and dressers. We also organize dressers, kids' rooms, storage/ laundry rooms, and garages.

"Can you help me with decluttering and downsizing my belongings?"

We can assist you in decluttering and sorting through your space, providing guidance on which items to keep, donate, or sell. However, the final decision will always be yours, and we'll simply provide recommendations to help guide you

"Will you dispose of unwanted items or do I need to handle that myself?"

As part of our service, we will remove one vehicle load of trash or donations each day. All donations are taken to Cornerstone Resale in Prosper. While we do not sell items on your behalf, we can provide recommendations for places or people who can assist in selling unneeded items, including estate sale companies

"Do you offer any maintenance services to help me stay organized over time?"

We provide an organize and maintain service, where we organize your home on a weekly or bi-weekly basis to ensure it remains tidy and well-maintained.

"How long does the organization process typically take?"

Organizing a small area like a pantry can be completed by one of our expert organizers in as little as 3 hours. For larger spaces such as closets and kitchens, a team of two organizers typically requires 3-4 hours to complete the job.

"What supplies do you use and how do you bill for them?"

We prioritize using the customer's own organizing supplies, and will use the items they provide first. However, we also carry a range of our favorite organizing supplies, such as various types of bins, turntables, and dividers. We bring these items with us during the organizing process. If we suggest a specific product and the customer agrees to use it, we will supply them at cost.